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Privacy Policy

Haven and Hue Limited

 

Website: havenandhue.co.uk


Last updated: 4th February 2026

 

Haven and Hue Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us, use our services, or purchase artwork from us.

 

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

  1. Who We Are

 

Haven and Hue Limited is a consultancy business providing property staging services, artwork sourcing and commissioning, and artwork sales.

 

If you have any questions about this policy or how we use your data, you can contact us at: contact@havenandhue.co.uk

 

2. What Personal Data We Collect

 

We may collect and process the following personal information:

 

  • Name

  • Email address

  • Phone number

  • Address (including delivery address where relevant)

  • Business name (if applicable)

  • Website and social media handles (where relevant)

  • Details about your project, preferences, and artwork requirements

  • Payment-related information (note: payments are processed by third-party providers)

 

We do not intentionally collect sensitive personal data (such as health information).

 

3. How We Collect Your Data

 

We collect personal information when you contact or work with us via:

 

  • Email

  • Telephone

  • WhatsApp

  • In-person meetings

 

4. How We Use Your Data

 

We use your personal data to:

 

  • Respond to enquiries

  • Provide consultancy services for staging and artwork selection

  • Source, commission, and supply artwork

  • Process orders and arrange delivery where relevant

  • Issue invoices and maintain accounting records

  • Communicate with you about ongoing projects or purchases

  • Meet legal or regulatory obligations

 

5. Legal Basis for Processing

 

Under UK GDPR, we rely on the following legal bases to process your personal data:

 

  • Contract – where processing is necessary to provide a service or supply artwork

  • Legitimate interests – to respond to enquiries and manage client relationships

  • Legal obligation – to comply with tax and accounting requirements

  • Consent – where required (for example, if we introduce marketing communications in future)

 

6. Payments

 

Payments are currently taken via SumUp payment links. We do not store full card payment details. Payment information is processed securely by SumUp in accordance with their own privacy and security policies.

 

7. Sharing Your Data

 

We do not sell your personal data.

 

We may share your information with trusted third parties where necessary to deliver services, including:

 

  • Payment providers (e.g., SumUp)

  • Delivery or courier services

  • Professional advisors (such as accountants)

  • Service providers supporting our business operations (where required)

 

We only share personal data where necessary and take steps to ensure it is handled securely.

 

8. International Clients

 

As we operate with clients worldwide, your personal data may occasionally be processed outside the UK. Where international transfers occur, we take appropriate steps to ensure your data remains protected in line with UK GDPR requirements.

 

9. Data Storage and Security

 

We take appropriate measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

We retain personal data only for as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

 

10. Your Data Protection Rights

 

Under UK data protection law, you have rights including:

 

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data (in certain circumstances)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent (where consent is used)

 

To exercise any of these rights, please contact us using the details above.

 

11. Cookies and Website Use

 

Our website is hosted on Wix, which may automatically use cookies and similar technologies for security, performance, and functionality purposes.

 

You can manage cookie settings through your browser. If we implement additional cookies or tracking tools in the future, we will update this Privacy Policy accordingly.

 

12. Complaints

 

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) - ico.org.uk

 

13. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.

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